Knowledge Management

Knowledge is more than information and data

Genuine knowledge management distinguishes itself by combining business-related data and information with the treasure trove of experience and knowledge of employees. A knowledge management system is used to subsequently develop, transfer and store knowledge, to enable a target group-oriented utilization of knowledge.

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Human being

Human being

An effective and efficient handling of knowledge becomes a decisive competitive advantage. Managing and transferring knowledge means managing people, who know something. Individual knowledge needs to be connected in a way, that it evolves into a transparent knowledge base for your entire company, from which goals can be implemented.

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Organisation

Organisation

Knowledge management is based on an organization`s orientation as well as its defined goals, thus strongly interacts with an organization`s strategic management. With the help of knowledge management assessments, an organization can be analyzed systematically in the light of continuous improvement.

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Technology

Technology

Information and communication technologies are vital components in the operational implementation of knowledge management. An organization`s knowledge goals heavily influence the choice of adequate tools.

Analysis

Every organization needs to ask itself one question – Which kind of knowledge will become relevant in the future? An answer to this question takes into consideration the current organizational strategy and daily business processes and secondly the acquisition and analysis of existing corporate knowledge. Together with you, we create competency performance profiles through which your organization can capture and better manage currently existing competencies of its employees. Individualized learning paths are a firsthand means to identify and to close knowledge gaps while also providing a method of personal goal setting.

Implementation & Management

Deploying a knowledge management tool can significantly increase the efficiency of every measure taken. We assist you with our market and tool know-how, we support you in the systematic and methodical software selection and subsequently during the conception and implementation. Next to knowledge generation, we focus on the transfer of knowledge into operational business practice. Managing and transferring knowledge means managing people who know something. A common understanding of the topic of knowledge, by all stakeholders, secures your project`s sustainability.

Strategy

In an ever-learning organization human resources management is challenged to make optimal use of its employee’s knowledge and to develop it further. The current shortage of staff requires a continuous know-how retention e.g., by strategic staff retention. At the same time, it requires specific educational concepts, that optimally integrate and enable lateral entrant. To ensure such success, we support you with knowledge management tools, according to ISO 30401 ‘Knowledge Management Systems – Requirements’ as well as jointly develop custom-tailored solutions.

Controlling

A knowledge controlling team`s job is to make knowledge accessible to the targeted management. Intellectual capital accounting serves as a means to the evaluation and transparent depiction of intellectual capital. We extend classic risk management approaches to include a knowledge-based perspective. In doing so, we evaluate and monitor the handling of knowledge and nescience and thus can purposefully control knowledge risks.